Overview

Schedule: Monday through Friday, from 8am to 430pm

Compensation We Offer

The initial compensation for this position ranges from $23 to $28.23 Per Hour, depending on experience, location and internal equity considerations

Possible Additional Compensation (may vary based on position eligibility)

Possible Bilingual Differentials: Up to 7.5% for qualifying direct-service roles; up to $80.00/month flat fee for qualifying non-direct service roles.

Benefits We Offer

Benefits Eligibility starts on day ONE

We provide a robust benefits package which includes medical, dental, vision, See our Benefits Page HERE.

401K Employer Match up to 4%

Competitive Time Off Plans

Must meet eligibility requirements based on employment status

Pay Range

$23 - $28.23
Job Summary

The Credentialing Specialist is responsible for ensuring that all healthcare professionals within the
organization are properly credentialed and compliant with state, federal, and organizational regulations. This role involves verifying the qualifications of the workforce members, maintaining accurate and up-todate records, and ensuring timely re-credentialing. The Credentialing Specialist plays a crucial role in supporting the overall quality of care provided by the organization.

Responsibilities

Conducts primary source verifications of licensure, board certifications, education, and work
history.
Tracks and manages re-credentialing timelines to ensure timely renewal and compliance.
Maintains and updates credentialing databases and records with accuracy and confidentiality.
Communicates with providers and internal departments regarding credentialing status and
documentation needs.
Collaborates with compliance and quality teams to ensure adherence to standards (e.g., NCQA,
CMS, The Joint Commission).
Responds to credentialing-related inquiries and audit requests.
Assists in preparing files for credentialing committee review and maintain records of decisions.

Qualifications

Associate degree (AA/AS) in healthcare administration, business, or a related field and (2) two or
more years of relevant experience required; or equivalent combination of education and
experience to include:
Minimum of (2) two years of experience in credentialing within a healthcare or managed care
setting
Working knowledge of credentialing standards and regulatory bodies such as NCQA, CMS, and The Joint Commission
Experience using credentialing databases or platforms such as CAQH, Verity, or MD-Staff
Proficiency in Microsoft Office applications including Excel, Outlook, and Word
Strong organizational, analytical, and interpersonal skills
Ability to handle sensitive data with discretion and confidentiality
Willingness to obtain Certified Provider Credentialing Specialist (CPCS) certification within 1–2
years if not already help

Job Competencies

Demonstrates strong attention to detail and accuracy
Maintains confidentiality and exercises discretion with sensitive information
Manages time effectively and meets strict deadlines
Communicates clearly, professionally, and respectfully
Applies sound judgment when resolving issues or discrepancies
Works independently while also contributing to team goals
Adapts to changing priorities and processes with flexibility
Maintains a high level of reliability and accountability
Builds positive relationships with internal staff and external providers

Physical Requirements

The work environment conditions as described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to use hands to handle or feel objects, tools or controls; reach with hands and arms; and taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

N/A Will not have unsupervised contact with children. Requires full background check and TB Exam. We are an Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability. We will consider for employment, qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.