POSITION SUMMARY:

Essential Duties and Responsibilities:

Manage work to tight deadlines, while maintaining both speed and accuracy.
Gather data and conduct on-line research of required information for medical professionals applying for new state licenses.
Maintain excellent relationships with licensing boards
Ensure that details involved in completing licensure are accomplished according to team guidelines in an efficient, proactive manner.
Provide excellent customer service via verbal and written correspondence.
Provide backup to all members of the team as necessary.
Provide consistent and thorough updates on licensing process to medical professionals and internal sales teams.
Prioritize work using internal software application.

This critical role helps obtain licensing for medical professionals to meet our client needs.

Maintain complete and accurate records of all activities.

Non-Essential Duties and Responsibilities:

Assists with special projects as directed.
Performs other duties as assigned.

Minimum Qualifications:

Education/Licensing/Certification:

A minimum of a high school diploma.
Associates degree or Bachelor’s degree preferred.

Experience:

A minimum of 2 years of experience in customer service preferred.

Knowledge and Skills:

Proficient Microsoft Office Suite and ability to learn proprietary software
Ability and willingness to cover interim staffing gaps.
Willingness to expand working knowledge of the locum tenens business and stay informed about market and competitive issues through research and professional networking.
Willingness to take classes and participate in learning opportunities, both within and outside the company.
Ability to seek opportunities for different and innovative approaches to addressing problems and opportunities.
Ability to make critical decisions while following company procedures.
Is positive, approachable, and a professional representative of VISTA Staffing Solutions.
Ability to take direction and perform tasks efficiently and in a timely manner.
Ability to perform work accurately and thoroughly.
Ability to adapt to change in the workplace.
Ability to communicate effectively with others both verbally and in writing.
Ability to understand and meet performance metrics as outlined.
Ability to pay attention to the minute details of a project or task.
Possessing the trait of being organized or following a systematic method of performing a task.
Ability to utilize the available time to organize and complete work within given deadlines.

Compensation Range

$18.27 - $22.40

Benefits include: health, dental, vision, FSA/HSA, company-paid life insurance, 401K with discretionary match, paid time off, paid parental leave, and tuition reimbursement.